On a basic level, if it’s available to you, it’s generally the cheapest way of getting broadband into your home or business, but it’s not necessarily the highest speed available; and certainly for business use, we’d only recommend ADSL when Superfast or Ultrafast Broadband are not available.

In the UK, ADSL is available up to 24Mbps, depending on what your local BT/Openreach Exchange is capable of, and how long the cable between you and your Exchange is. We’ve seen cases where, despite being literately next door to an exchange, the phone line is over a mile long, taking a rather more roundabout route. The speed you get can also be affected by the quality of the cabling, both inside and outside your property – the extension lead that got damaged by the builder could be causing a speed drop.

We can also do the full range of special services, like Care Level 4 – where if there’s a fault on the copper phone line delivering your internet, Openreach work to a 6-hour fix time, 24x7x365 for just £5 (+VAT) a month! Not bad, hey?